Results & Expectations
Results vary from person to person. Some customers begin noticing changes within the first month, while more optimal results are typically seen with consistent use over three months or longer. Hair health is influenced by factors such as consistency, nutrition, and individual biology.
Yes. Everyone’s body responds differently based on lifestyle, diet, genetics, and overall wellness. Consistent use over time plays a key role in results.
This is not an overnight solution. Our formula is designed to support hair health gradually as part of a long-term self-care and wellness routine.
For best results, we recommend consistent use for at least three months. Many customers choose to continue as part of their ongoing hair and wellness routine.
Orders, Payments & Shipping
We accept most commonly used payment methods, including major debit and credit cards, PayPal, Apple Pay, Google Pay, and other secure checkout options available at checkout.
Orders are typically processed within 1 to 3 business days before shipment.
After processing, most orders arrive within 5 to 12 business days, depending on destination and carrier conditions. Delivery times are estimates and may vary.
Yes. We currently ship to the United States, United Kingdom, Australia, Canada, and New Zealand.
Delivery delays can occur due to carriers, customs, holidays, or high-volume periods. Shipping insurance is available at checkout and covers lost, damaged, or stolen packages. If insurance is not selected, we are unable to assist with carrier-related issues once the package has shipped.
Returns, Refunds & Support
We believe in results, not just promises. If you don't see healthier, stronger hair within 30 days, we'll refund your purchase—no questions asked.
Simply email us at support@radianxe.com and our team will take care of the rest of the details about your shipping policies, item returns, or customer service.
All orders are covered by our 30-day Money Back Guarantee. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
To initiate a return, please contact us at
support@radianxe.com
Include your order number and a brief explanation, and our team will guide you through the process.
Return shipping costs are the responsibility of the customer, unless the product arrived damaged or incorrect. In those cases, we will take care of it.
Once your return is received and approved, refunds are issued to the original payment method. Most refunds appear within 5 to 14 business days, depending on your bank or card provider.
For any questions about orders, shipping, returns, or general support, please contact us at support@radianxe.com